Let’s face it; it’s tough to get excited about the need to clean your carpets. At AllClean Carpet Care we understand how you feel. So we try our best to make this process as seamless for you as we can. It’s our desire to get in and do the job efficiently with as minimal "downtime" to you and your lifestyle as possible.
AllClean Carpet Care has carpet care specialist certified to assist with all your carpet cleaning needs.
Let’s share some answers to the three most commonly asked questions we receive almost everyday.
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-Aid, or you're an allergy sufferer, perhaps you’re the proud owner of a new puppy or kitten, or maybe you've just given up trying to get your children to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.
No. As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. In addition to these values AllClean Carpet Care has a 12 step cleaning process for maximum soil removal, returning your carpet, as close as possible, to factory exit condition.
AllClean Carpet Care has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer to our services exclusively. Stainmaster, Mohawk, Shaw and Couristan have used AllClean Carpet Care to help them with cleaning related problems. AllClean Carpet Care is experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Combined, our staff has over 100 years of on-site experience. AllClean Carpet Care’s cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. AllClean Carpet Care offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and AllClean Carpet Care’s 12-step cleaning process we are able to provide you with the most outstanding service experience ever.
Let’s just try and pretend for a moment that the finest equipment, safest products and knowledgeable technicians don't even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable were you with their technicians being inside your home?
These are all feelings that every person at AllClean Carpet Care understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to protect your home and its contents with every protective tool in our arsenal. We'll use corner guards and other protection devices to keep from scratching your beautiful walls and woodwork. You'll notice we never proceed down the hall or into any room without your expressed consent. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past our appointed time - all because we respect you, your valuable time, and your home.
The bottom line - what makes AllClean Carpet Care so unique - is the quality of the whole experience, from the moment we meet until we say, "Good bye and thank you." We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Our service technician will inspect the upholstery, noting fabric type and soiling conditions. He will also advise you of any possible permanent staining.
Your upholstery will be thoroughly vacuumed to remove dry soil, if needed. Removing dry soil is one of the most important steps in cleaning.
The fabric is “pre sprayed” with special cleaning compounds specially designed for your particular fabric& soil condition. This loosens up the soil to make rinsing more effective.
The pre-spray will be worked into the fabric with a white towel or a horsehair brush, specially designed for this use.
Once the soil has been loosened, we will thoroughly flush the fabric with our specially designed upholstery extraction tools. This step sanitizes & deodorizes fabric. Water pressure is regulated so that fabric is not over wet.
Every piece that we clean is pH balanced so there is no sticky residue left behind. This treatment is applied as a rinse thru the machine or is applied after rinsing depending on soil conditions.
If any spots are not removed during the cleaning process, specialty-spotting techniques are employed - we have written procedures for every situation.
High velocity air movers are set in place to speed dry the upholstery.
If the fabric has a nap, the nap is set in one direction using a grooming brush or white towel.
Piece is inspected by technician.
